Oscar Reviews

Oscar has an overall rating of 3.1 based on 57 reviews. Customer feedback on Oscar is mixed: Oscar reviewers highlight positive aspects like user-friendly website, transparent pricing, responsive customer service, and comprehensive coverage options, which strongly appeal to tech-savvy individuals seeking straightforward health insurance solutions. However, Oscar is often criticized for its limited provider network, higher premiums compared to competitors, occasional claim processing delays, and lack of in-person support.

3.1/5.0

57 reviews

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All Oscar Reviews (57)
hello_sherita179
May 08, 2026
"Found doctors nearby without the usual hassle"
I’ve been happy with Oscar so far. Compared to what I hear from friends dealing with other insurance plans, finding a primary doctor near my house was way less of a headache than I expected.
I also needed urgent care once and didn’t have any trouble finding an in-network place. The app isn’t perfect, but it’s much easier to deal with than my old insurance, and better than what a lot of people seem to put up with.
HA
April 28, 2026
"Had to Wait, But They Finally Replied"
I was starting to feel like I’d been forgotten, honestly. It took a while for support to get back to me, which was frustrating, but they did eventually reply. I just wish it hadn’t felt like I had to sit around waiting with no idea what was going on.
LaurenMartinez_31
April 01, 2026
"Pretty good for my needs"
I’ve been using Oscar for a bit now and it’s been decent. It covers my usual doctor visits and meds, which is mainly what I need it for. The app is also easy to use when I wanna check what’s covered. A couple costs did catch me off guard though, so I wish that part was explained better. But for regular everyday health stuff, it’s been working fine for me.
phyllis1972
March 15, 2026
"Claims were simple overall"
I was expecting the claims process to be more of a hassle, but most of them went through faster than I thought they would. One bill didn’t look right and I had to call support, which was a little annoying, but they sorted it out without too much back and forth. Overall, it went well.
james-Arthur
February 19, 2026
"App keeps freezing and the site’s kind of a maze"
I tried using it on my phone and the app kept freezing on me, which got frustrating fast. Then I switched over to the website thinking it might be easier, but I ended up more confused. I just wanted to get one simple thing done, and somehow I was tapping around, waiting for pages to load, wondering if it was my phone or the app or maybe both. Not the smoothest experience
roberthug1965
January 29, 2026
"Horrible Company"

If I could give 0 stars I would. They are hard to deal with, and will stall, delay, deny, and overall give you the run around on claims that they should be supporting. They provide partial answers that change every time you talk with them. In my specific case two in network hospitals could not perform the procedure I required. They approved an out of network hospital and so far have denied all claims from the hospital for over 7 months. They give bull shit excuses like they do not have a detailed billing, although the hospital and I have given that to them. They make continual excuses to not answer the real reason they are not paying the claim. I thought this may happen so I kept very detailed records of conversations, emails, text messages, etc. It basically did me no good. The Ohio Department of Insurance was no help at all, congress and the Governor have been no help at all. Not only did I pay my monthly payments, my $10,000 out of pocket max, but I will end up paying for the hospital bill as well. What a joke for health insurance. They will never get my money again. Run far away from them.

sean.Ross
December 13, 2025
"Premium billing didn’t make much sense to me"
Maybe it’s just me, but the premium billing was really confusing. I’d definitely recommend checking every bill closely because I couldn’t tell what some of the charges were for. When I reached out to support, they pretty much kept repeating the same scripted lines, which didn’t really help. Has anyone else had this happen?

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